“We doubled our diversion detection rate after installation of RxAuditor. Their reports are accurate, specific and easy to use. RxAuditor is a critical component of our diversion detection system.”

Brian O’Neal, MS, PharmD
Assistant Director of Pharmacy Services
The University of Kansas Hospital

“It has been my belief that timely, actionable information is critical to decision process and must be driven to pharmacy and nursing leaders in an easy and ready-to-use format. RxAuditor's service model helps deliver the answers we need to evaluate our automated dispensing system effectively using point and click technology.”

Bill Churchill, MS, RPh.
Director of Pharmacy Services
Brigham and Women's Hospital

“Easy access to our data and the ability to identify trends that require action have helped us monitor our operational effectiveness, internally benchmark key metrics, and identify problems. RxAuditor has become an indispensable tool in our automation and diversion management strategies.”

Lisa S. Stump, MS, RPh.
Director of Pharmacy Services
Yale New Haven Hospital

"Rx Auditor has enhanced our collaborative pharmacy-nursing model by providing robust, timely, customized data. It has significantly streamlined the process allowing management to consistently review data and make important timely decisions resulting in improved performance indicators and user accountability"

Roland Bercume, M.S., RPh
Director of Pharmacy Services
UMASS Memorial Health Care

“RxAuditor's Automation Report Card helps us evaluate our pharmacy nationally against our peers…the small investment we made in RxAuditor has produced huge returns for our pharmacy, in the form of diversion and risk analysis, inventory cost management, system performance and cabinet optimization.”

Rick Hartenstein, RPh.
Director of Pharmacy Services
Our Lady of the Lake Regional Medical Center

“RxAuditor has been tremendously helpful in detecting drug diversion, minimizing overrides and improving inventory management. When requested, Medacist has created additional reports specific to our facility.”

Karen W. Lowdon, RPh, MSHA, FACHE
Senior Director of Pharmacy Services
Carilion Roanoke Memorial Hospital

"RxAuditor has helped us identify potential diversion problems and provides us with the reports needed to further investigate potential issues. RxAuditor provides us with the necessary data to optimize our automated dispensing cabinets."

Michael Schlesselman, PharmD, FASHP
Director of Pharmacy Services
Lawrence & Memorial Hospital

"In our ten years of pharmacy consulting, RxAuditor has been the best information reporting tool for hospitals to optimize their investment with automated dispensing systems. We utilize RxAuditor to assist customers with optimizing their inventory, optimizing equipment, improve services by reducing medication refills/stock outs and develop monitoring tools to effectively manage medication overrides. RxAuditor provides the detailed information for Pharmacy to monitor the system and make improvements for nursing on an ongoing basis. RxAuditor is a fantastic reporting tool for all hospitals to effectively manage their investment with automation."

Brian Mansfield RPh., MHA
RXinnovate Consulting

"It has been a pleasure to partner with Medacist. It is refreshing to deal with people who still believe that customer service is an important part of doing business. Their programs have made diversion detection and monitoring much more streamlined. We now have the ability to hone in on individuals that may be a diversion risk and with the help of reports obtained through Medacist we can complete our investigations in a timely fashion. Without Medacist, we would spend hours trying to gather this data. This frees up my time and staff time to attend to the most pressing issue for all of us, patient care. Medacist is always willing to provide whatever is needed to manage our automated dispensing machines.......money well spent."

Timothy S. McCall RPh.
Director of Pharmacy Services
Ephrata Community Hospital

In today's hectic environment, I am thrilled to have the expertise of the RxAuditor drug auditing system and the capabilities of the highly responsive Medacist staff virtually at my fingertips. The ability to proactively manage automated dispensing system activity to help detect drug diversion is an absolute must for any busy Director of Pharmacy. In addition, the RxAuditor drug auditing system provides valuable drug use analysis reporting tools to help keep me efficient with inventory control and operational optimization.

Paul Troiano, RPh, MS, FACHE
Director Pharmaceutical Care Services
Conemaugh Memorial Medical Center

“After a major General Accounting Office audit inspired by an employee narcotic diversion, North Carolina State University College of Veterinary Medicine was challenged with finding a way to prevent and detect future diversions. RxAuditor provided us with the exact tool we needed to detect and deter any future diversions. The General Accounting Office auditors were very impressed with the valuable information provided by the RxAuditor drug auditing system.”

Gigi Anne Davidson, RPh, DICVP
Director of Clinical Pharmacy Services
North Carolina State University College of Veterinary Medicine

“Our use of RxAuditor has greatly increased administration’s awareness of diversion issues and tracking and made the staff more alert to their actions as well. It is critical technology for diversion detection in a small hospital with limited resources where it might take longer to notice patterns in unassigned unit removal or waste and witness transaction patterns.”

Nancy Scrugham, MBA, RPh
Director of Pharmacy
HCA Palmyra Medical Center

“At Rio Grande Regional Hospital, we used to rely on custom reports by our automation cabinet vendor to help us look for potential diversion of controlled drugs. These reports were not user friendly and did not give us the information that we needed to detect a controlled drug diversion. We explored various software vendors and looked at the reports available from each vendor. In comparison to other vendors, the reports available from RxAuditor were phenomenal! We are now able to see which employee may be diverting controlled drugs in a snapshot report – the “RX Diversion Index Report”. The “Hot User Archive Index” allows us to zero in on a particular user and see their transactions via a link to an Excel spreadsheet that can be sorted easily. We compare the removals with documentation in Meditech/E-MAR and can determine if a diversion is occurring. Tasks that used to take many hours to complete can now be done much faster and more efficiently. We are also able to plan for staffing based on a review of dispensing activity reports which show us how many transactions are occurring at each hour of the day and by station. We also like the override and discrepancy tracking features to identify opportunities for improvement. Overall, we are very pleased with this outstanding product and highly recommend it for tracking potential diversion of controlled drugs and to improve pharmacy operations.”

Carlos DeLeon, RPh, PharmD
Director of Pharmacy
HCA Rio Grande Regional Hospital

"With the initial RxAuditor Reports generated during the 90 day assessment, Baystate Medical Center was successful in immediately detecting 3 diversion events. There is absolutely no reason why a hospital utilizing automated dispensing cabinets should not participate in the no cost, no risk, and no obligation 90 day assessment of RxAuditor."

Gary J. Kerr, MBA, PharmD
Director of Pharmacy Services
Baystate Health

“It’s kind of hard to put in place how much RxAuditor has helped us with diversion detection in the last year. The service is a “must have” for any Hospital Pharmacy. As overseers of controlled substances it is imperative that we are able to utilize data and detect any issues in a timely matter. RxAuditor is a vital resource in helping facilities identify and stop any potential harm to patients.”

Phalba Adams
Director of Pharmacy
HCA Emory Eastside Medical Center

“ RxAuditor is an essential tool that is needed in identifying potential diversion of controlled substances. It allows us to effectively sift through large amounts of data and zero in on potential drug diversion.”

David Romero RPh
Director of Pharmacy Services
HCA Las Palmas Medical Center

“With RxAuditor 360, we have successfully reconciled over 90% of transactions from our automated dispensing cabinets in comparison to our charted electronic medication administration records. Having the ability to automatically scan and reconcile thousands of transactions from disparate systems is very powerful providing the healthcare professional useful information associated with bad clinical practice and/or diversion related activity. This latest addition to the RxAuditor suite of reporting services makes it an essential component to maintaining regulatory compliance.”

Keith Shuster, RPh, MBA
Medication Safety Officer
Norwalk Hospital

“Your team has been fantastic to work with! We have learned a tremendous amount in a short period of time and your assistance with making adjustments to the excel spreadsheets has made the training and marketing process to our Nursing Managers and Directors go much smoother. You guys are the best!”

Kreg Goertzen, Pharm.D., R.Ph.
Pharmacy Manager
HCA Wesley Medical Center